Who this policy applies to

This Privacy Policy applies to visitors of our website and to people who contact us through our forms, email, or other channels linked from this site. We are a Canadian non-profit and aim to handle personal information in a respectful, limited, and secure way.

What we collect

Information you choose to share

We collect only whatโ€™s needed to respond to your request and improve the site experience.

Support & contact details

Name (optional), email address, and the message you send us. If you request support, you may share sensitive detailsโ€”please share only what youโ€™re comfortable sharing online.

Website usage data

Basic technical data such as browser type, device information, and pages visited. This helps us understand how the site is used and improve accessibility and performance.

How we use information

Purpose, sharing, and retention

We use personal information to provide support, respond to inquiries, and operate our services. We do not sell personal information.

How we use your information

To reply to your message, provide requested support, schedule follow-ups (if you ask), and maintain service quality and safety.


When we may share information

We may share information with trusted service providers who help us run the website (e.g., hosting/email) under confidentiality expectations, or when required by law. If there is an immediate risk of serious harm, we may need to take steps to protect safety.


How long we keep it

We keep information only as long as needed for the purposes described above, then delete or anonymize it when appropriate.


Your choices & access

You can request access, correction, or deletion of your personal information, subject to legal and operational limits. Contact us using the details below.

Cookies, analytics, and embedded content

Our website may use cookies or similar technologies to remember preferences and understand site usage.

Some pages may include embedded content (for example, videos or maps). Embedded content from other websites behaves as if you visited that website directly and may collect data or use cookies. You can control cookies through your browser settings; note that disabling cookies may affect site functionality.

Email us about privacy